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By: azdatacom | November 26, 2018

81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler of a more agile, connected employee and customer experience. They recognize that providing employees with a more aligned communications platform will empower them to deliver a superior experience for customers. As with any new technology, there are several misconceptions and questions to consider.

These 8 most-asked questions will shed some light on how transformative cloud ...

By: azdatacom | October 21, 2018

   Sometimes, we need to destroy the status quo to create a new model of engagement. Sometimes, the market does that for us and that can be even scarier. Change is always scary and overwhelming, especially when it comes to technology. But it is inevitable.

     If you want to play the game, the siloed, broken communications of yesterday aren’t going to cut it any longer.

      Regardless of what business you’re in, your customer’s experience is your top priority. Customers increasingly prefer human interaction over digital communications channels, positioning your communications systems as a key enabler for delivering superior customer experience. Cloud communications offers your company a unique o...

By: azdatacom | September 19, 2017

If you are using the native mail app on your iPhone or iPad, and upgrade to iOS 11, you may encounter issues.

How does this affect me?

By: azdatacom | April 05, 2017

In recent years, enterprise sync and share solutions have become popular mechanisms for protecting endpoint data. Even so, sync solutions do not typically provide the same level of protection as a true backup solution. The reason for this is simple. Although there are undeniably some overlaps in functionality, sync software and backup software were created for completely different purposes.

Backup Software vs. Sync and Share Solutions

    Backup software has one purpose and one purpose only — to allow the organization to get its data back following a data loss event. While enterprise sync software may allow for data recovery in certain situations, data recovery is not the software's primary focus.

Enterprise sync softwa...

By: azdatacom | March 05, 2017

Take a guess at the percentage of U.S. public schools with some form of web connectivity. Do you think it's around 25%? Could it be a 50-50 split? Perhaps it's pushing three-quarters of the pie?

Stephanie Banchero, the National Education Reporter for The Wall Street Journal, would tell you to keep on guessing.

"Virtually every school in America has some Internet access, thanks, in part, to a federal program known as E-rate, which provides about $2.3 billion annually to connect schools and libraries to the web," Banchero wrote earlier this year.

There are, of course, pros and cons to making the Internet available in the majority of schools.

Purely from an educational standpoint, it's hard to make a case that Internet access is a bad th...